Booking & payment
How do I book?
Choose your equipment, select your pickup and return dates, and complete the booking online. You can also book by phone, email or WhatsApp.
How do I pay?
By bank transfer, in advance. After you send a booking request, we’ll confirm availability and send you the payment details.
When is my booking confirmed?
We’ll confirm availability by email or phone after your request. The booking is final once we receive your payment.
Do you require a deposit?
No, we don’t require a security deposit.
Pickup & return
Where do I pick up the equipment?
At Trpanjska ulica 7, 10000 Zagreb. Pickup and return are possible 24/7 at a time we agree on together.
What do I need to bring?
A valid ID card or passport. You’ll sign a short rental agreement, and we’ll check the equipment together before handover.
Do you deliver?
Yes. Besides pickup in Zagreb, we can send the equipment anywhere in Croatia, by courier or to a BOX NOW parcel locker. Write your preferred delivery method and address in the order notes, and we will confirm the cost with the payment details.
What if I return the equipment late?
If you return it more than 2 hours after the agreed return time, an additional rental day is charged. If you need it longer, just let us know before the return time and we’ll extend your rental if the equipment is available.
What happens if something gets damaged?
Let us know right away. Damage is repaired at an authorised service centre at the renter’s expense, so please handle the gear with care.
Other questions
Can you help me choose the right gear?
Of course. Tell us about your shoot, and we’ll help you put together the right kit.
Is there a minimum rental period?
The minimum rental is one day, and the minimum amount per booking is €20.
Still have a question? Contact us at contact@capture-rent.com or +385 91 621 6180.