Rental terms

Last updated: 22 October 2026

These terms apply to every equipment rental from CAPTURE, OIB 16466478022, Trpanjska ulica 7, 10000 Zagreb, Croatia . By booking or renting equipment you agree to these terms.

1. Booking

You can book online, by email, by phone or via WhatsApp. A booking is confirmed only once we have received your payment and confirmed the booking by email.

2. Payment

  • Rentals are paid in advance by bank transfer, using the order number as the payment reference.
  • Payment must be received within 24 hours of our confirmation. Unpaid bookings may be cancelled and the dates released.
  • We are not registered for VAT. All prices shown are final, and VAT is not charged.
  • The minimum rental amount is €20 per booking.

3. Rental period

  • The rental period runs from the agreed pickup date and time to the agreed return date and time.
  • If you return the equipment more than 2 hours after the agreed return time, an additional rental day is charged.
  • To extend a rental, contact us before the original return time. Extensions depend on availability and are charged at the regular daily rate.

4. Pickup and return

  • Equipment is picked up and returned at Trpanjska ulica 7, 10000 Zagreb. Pickup and return are possible 24/7 at an agreed time.
  • At pickup you must show a valid ID card or passport and sign the rental agreement.
  • We check the equipment together at pickup and at return.
  • Besides personal pickup, we can send equipment anywhere in Croatia, by courier or to a BOX NOW parcel locker. Delivery is arranged individually: we confirm the delivery method and cost together with the payment details.

5. Care of the equipment

  • You agree to use the equipment carefully, professionally and only for lawful purposes.
  • You may not lend or sublet the equipment to anyone else.
  • Drones must be flown in line with all applicable regulations. You are responsible for any required registration, permits and insurance.

6. Damage, loss and theft

  • From pickup or delivery until the equipment is back with us, you are responsible for it, including during return transport.
  • Any damage is repaired at an authorised service centre at your expense.
  • If equipment is lost or stolen, you are responsible for the cost of replacement. Theft must be reported to the police and to us immediately.
  • Please tell us about any damage or malfunction as soon as it happens.

7. Liability

We are not liable for indirect losses, such as lost footage or data, lost income or missed jobs, arising from the use of or any malfunction of the equipment, except where the law does not permit such a limitation. Always back up your footage.

8. Changes to these terms

We may update these terms from time to time. The version published on this website at the time of your booking applies.

9. Contact

Questions about these terms: contact@capture-rent.com or +385 91 621 6180.